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October 4, 2010

June 21, 2007
Dear Mr. Nichols,

I want to express my gratitude to one of your Service Managers, Miguel. He came to our home today to service our spa/pool heater. Our problem with our heaters is intermittent, sometimes it works, and other times it doesn't. Miguel took the time to trouble shoot to get to the root to the problem. He then took the time to explain to me, what he did and what should be done. I don't know anything about pool heaters, so I asked him many questions, yet he was patient, polite, and professional.

I knew when I first spoke with your receptionist, Aline, that your company values their customer. She was also polite and professional, and called when she said she would.

My husband and I had dealt with several pool services in regards to our heaters, and yours was the first that treated us with kindness and courtesy. We now know who to call when we have a problem with our pool. Again, thank you.

Sincerely,

Christine M.


June 14, 2007
Miguel did a great job relocating the pump system! Gave us more room.

Thank you,

Tom


September 26, 2006
Dear Genie Folks:

Thank you for installing rail and tile at me folks house. Job looks well done.

Much appreciated.

Dr. G.W. P.


Genie,

We are very happy with the install you did for us!

As I was writing this... your man just came back around to install the final pressure gage on the filter!

Thanks Much,

Marty & Robin


September 15, 2005
To all of you at Genie Pool & Spa Services,

We want to Thank You so very much for all you have done for us. I wanted to let you know that you are a wonderful company. You have delivered on all your promises. You have always been on time, and you have done the work that you promised. What a refreshing change to deal with a company that cares about their customers, and considers them the number one priority!! I would highly recommend your company to any future customer that is considering have their pool redone.

A very grateful and loyal customer.

Nancy B.


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