Genie Pool and Spa Service, pool service and spa maintenance in San Jose, CA

A rooftop swimming pool with clear blue water, a red maple and glass towers behind it.

Genie Pool and Spa Service Inc: pool and spa service in San Jose and Santa Clara County since 2000

Pool and spa service across Santa Clara County.

Sound familiar

Stuck with a pool problem?

Most people who call us already had a pool company. These are the reasons they switched.

Talk to us about your pool
  1. 01

    The service company stopped showing up.

    You get a set day every week and the same people looking after your pool. Customers have stayed with us for ten and fifteen years.

  2. 02

    The bill had surprises on it.

    We explain what needs doing and why before the work starts, in plain words, so you decide with the full picture.

  3. 03

    The water keeps turning cloudy or green.

    Every visit we test and balance the water and clean the pool properly. Most cloudy pools are a chemistry or circulation problem, and both get checked.

  4. 04

    Nobody answers the phone.

    Call (408) 978-1948. During office hours you reach the office team, and the team calls back.

How it works

Three steps to a pool you stop worrying about.

No long forms and no guesswork. A conversation, a look at the pool, and a set day.

  1. 1

    Book your service

    Call (408) 978-1948 or send the quote form. Tell us about the pool, the spa and anything that is bothering you.

  2. 2

    We handle everything

    We look at the pool and equipment, explain what we see, and set your service day. Water, cleaning, equipment and repairs are ours from there.

  3. 3

    A perfect pool, every week

    Same day, same standard, the same people. You get a pool that is ready when you are, and a call back when you have a question.

26 years in

Still here, still answering, since 2000.

The year we started
2000
Years looking after valley pools
26
Star rating on Google
5.0
Towns on the route
11

On the equipment pad

We know what is behind the noise, the drip and the error code.

Most pool problems start with the equipment. Here is what we check, and what each part is telling us.

Equipment repair

Pump and motor
Pump and motor: Strainer basket, Impeller housing, Shaft seal, Motor
Filter
Filter: Pressure gauge, Tank clamp, Cartridge elements, Drain
Heater
Heater: Exhaust vent, Control board, Heat exchanger, Burner tray
Automation panel
Automation panel: Controller, Relays, Valve actuator, Temperature sensor

Google reviews

In our customers' own words.

Real reviews from the Google profile, word for word. They mention Alex and the office by name, which tells you more than we could.

A courtyard apartment pool with chrome handrails, lounge chairs and a modern building behind it.

For property managers

One call for the whole pool. 26 years of it.

Apartment communities, HOAs and managed properties: scheduled service, repairs from the same team, and work orders and invoices the office keeps accurate.

  • Set service days, every week
  • Maintenance and repairs from one team
  • A direct line to people who know your property
San Francisco Bay Our office San Jose Santa Clara Sunnyvale Cupertino Saratoga Campbell Los Gatos Monte Sereno Mountain View Milpitas Morgan Hill

Where we work

Eleven towns, and Santa Clara County.

From Mountain View and Milpitas down to Morgan Hill, out of our office in San Jose.

Questions

Straight answers.

Anything else, call the office on (408) 978-1948.

Which areas do you serve?

San Jose, Santa Clara, Sunnyvale, Cupertino, Saratoga, Campbell, Los Gatos, Monte Sereno, Mountain View, Milpitas and Morgan Hill, and pools across Santa Clara County.

How does weekly service work?

You get a set day each week. Every visit we test and balance the water, clean the pool and spa, empty the baskets and look over the equipment, and we let you know if anything needs attention.

Do you look after spas as well as pools?

Yes. Maintenance and repairs on both. If the spa shares the pool equipment it is serviced on the same visit.

Do you service commercial pools?

Yes. Apartment complexes, HOAs and managed properties are a large part of our work, and some property managers have been with us for fifteen years.

Can you repair equipment you did not install?

Yes. We repair pumps, filters, heaters, lights, cleaners and control panels on pools we maintain and on pools we do not.

I have dogs. Is that a problem?

No. Dogs are welcome. Tell us when you set up service and we will plan the visit around them.

Do you work on salt water pools and older systems?

Yes. We maintain and troubleshoot salt systems, and older or tricky pool and spa setups are welcome.

How do I get a quote?

Call the office during business hours or send the quote form with a few details and a photo if you have one. We will get back to you to talk it through.

Free quote

Ready for a pool you do not have to think about?

Tell us about the pool and what you need. The office will get back to you, and the team will take it from there.

Genie Pool and Spa Service has excellent customer service. Always on top of repairs that need to be fixed. Employees are professional and give clear thorough explanation of work that needs to be done. Office receptionist are professional and helpful as well. Highly recommend their services!…

NDJ Read on Google
Pool type
Photos (optional, helps us quote)

Or call (408) 978-1948, Mon to Fri, 8 to 4:30.

Call Us Get a Free Quote